Job offer: Technical Asset and Configuration Manager


Announced
03/09/20243 month(s) ago
Job Status
Full Time
Job Type
Employee
Expiration Date
03/01/2025 41 days left
Job Category
Reference Number
JN-052024-6435820
Job Title
Technical Asset and Configuration Manager
Job Presentation

A prestigious public sector entity with an exciting mandate to deliver innovative solutions across multiple sectors


  • Accountable for communicating, promoting and raising awareness of Asset and Configuration Management services
  • Support critical components essential for the continuous improvement of Asset and Configuration Management services, leveraging industry-based knowledge of people, processes and technology
  • Prepare data uploads to ensure accurate capture of all changes within the ServiceNow platform
  • Provide IT asset information and support to various departments within the organisation as required
  • Ensure continuous enrichment of the Configuration Management Database (CMDB) through ongoing discovery and integrations
  • Analyse CMDB data to identify anomalies and errors, driving process improvements and collaborating with configuration item (CI) owners to define remediation plans
  • Define CMDB data quality reports to ensure accuracy and timeliness, while maintaining the CMDB Data Model
  • Assume overall accountability for the quality, integrity, and security of Asset and Configuration Management repositories

  • Bachelor's degree preferably in Information Technology, with relevant and up to date ServiceNow certifications
  • Minimum of 3-5 years of proven experience in IT Asset & Configuration Management with at least 3 years' experience in ServiceNow, including reporting and analytics on the platform
  • Practical experience with implementing and managing the Common Service Data Model (CSDM)
  • Experience with IT Operations Management (ITOM) and related products
  • Excellent communication skills with a high attention to detail

How to Apply

Kindly use the following link to apply for this job:
JOB BY
Michael Page
Office No.202, Al Fattan Currency House Tower -1, Dubai International Financial Centre (DIFC), PO Box 506702 Dubai, United Arab Emirates
  +971 4 709 0300

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