Job offer: Dynamics 365 F&O Master Data and Process Improvement Specialist

A successful company based in Dubai with global operations, going through a growth phase.

• Create and maintain master data (e.g., items, vendors, customers) across multiple entities.
• Establish and document procedures for master data management, ensuring approval processes are followed.
• Interface with banking data and manage vendor bank account changes with precision to avoid payment errors.
• Implement and document best practices for master data governance and ensure alignment with business objectives.
• Conduct risk analysis within different modules of Dynamics 365 F&O, such as Procure-to-Pay (P2P) and Order-to-Cash (O2C).
• Perform GAP analysis to identify areas of risk and inefficiencies in approval workflows and authority matrices.
• Recommend process improvements and implement best practices across business processes.
• Ensure the technical and process aspects of Dynamics 365 are optimised for efficiency.
• Collaborate with external consultants and lead weekly calls with development teams for tool automation projects.

• Bachelor's degree in Information Technology, Business Administration, or related field.
• Experience with Microsoft Dynamics 365 F&O.
• Strong understanding of master data management and ability to establish procedures and policies.
• Familiarity with risk management frameworks and conducting GAP analyses for process improvement.
• Ability to balance both technical and process-oriented responsibilities.
• Experience in liaising with external consultants on ERP-related projects.
• Manufacturing industry experience is an advantage but not required.